AI agents now spend most of their time waiting on people
Anthropic's look at its own workforce, as reported in Forbes, finds its agents spend about four-fifths of their session time waiting for a person, and its managers now hire for judgment and autonomy ahead of domain expertise. On Monday, pick one agent-heavy workflow, write down the instructions people keep repeating, and name the few decision points that truly need a human, so judgment goes where it counts instead of into constant check-ins.
Source: Forbes, Oct 26, 2026 · There's A Human Cost As Employees Struggle To Keep Up With AI Agents ↗ · Approved by Reggie
- HHuman · leads
- OOrganization · touched
- TTechnology · touched
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