← The H.O.T. Take

Organization leadsOct 21, 2026

Microsoft lets an agent own a recurring process while people keep the call

Microsoft's Copilot Studio now lets an organization run agents that belong to the company rather than to one person, keep context from one cycle to the next, and act under their own accounts while process owners set their scope. On Monday, pick one recurring review such as the weekly budget check, let the agent gather the numbers and chase the missing explanations, and keep the decision with the team that owns the outcome.

Source: Microsoft Copilot Blog, Oct 15, 2026 · Delegate shared business processes to agents that are more persistent and proactive with Microsoft Copilot Studio ↗ · Approved by Reggie

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